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Expanded & Upgraded Bucks County Emergency Operations Center Opens

Bucks County has unveiled an expanded emergency operations center.

County official George Wilson shows off the new EOC.
Credit: Tom Sofield/

With a growing number of emergencies each year, Bucks County government has completed an expansion and overhaul of the countywide emergency operations center.

The centrally-located Ivyland Borough facility, which co-located with the 9-1-1 center and hazmat team, was unveiled last week during a ceremony.

The new emergency operations center is 900 square feet bigger than the previous one, which served since the mid-2000s.

Bucks County Emergency Services Director Audrey Kenny said the new facility is designed to have the latest technology; expanded workspace for local, county, state, and federal authorities; and the ability to pipe in officials virtually. Additionally, there is a new training room that can be used for additional emergency operations when the center is activated.

Emergency Services Director Audrey Kenny speaking.
Credit: Tom Sofield/

When activated, the emergency operations center functions as the county’s primary hub for disaster response and recovery, coordinating resources and efforts across various emergency services, government entities, and nonprofit organizations.

The new center is better designed and has more technology, according to George Wilson, the county’s emergency management director of operations.

Wilson said the previous space wasn’t designed to be as collaborative as the new facility.

Credit: Tom Sofield/

Contractors began work on the center, which sits in what was once the garage bays for the long-closed Naval Air Warfare Center Warminster, last summer and completed work in recent weeks.

County spokesperson James O’Malley said the entire project cost about $2 million, which was paid for with COVID-19 relief funds and federal homeland security dollars.

The emergency operations center presently has about a dozen partial or full activations each year, Wilson said.

Credit: Tom Sofield/

Kenny said the new center will serve emergency services officials in Bucks County for years to come.

“This shows the commitment to this organization, to our 9-1-1 center, and to our emergency services team,” she said. “It really does demonstrate how important public safety is.”

Project and Diversity Officer Bernard Griggs addressing the gathered crowd.
Credit: Tom Sofield/

Bucks County Project and Diversity Officer Bernard Griggs said the project ran into some challenges that delayed completion, but they were overcome and officials are happy with how the work turned out.

Commissioner Gene DiGirolamo, a Republican, recalled the site’s former use as an military facility and airport and noted how “beautiful” the transformation of the emergency operations facility has been.

Commissioner Gene DiGirolamo speaking.
Credit: Tom Sofield/

Commissioner Diane Ellis-Marseglia, a Democrat, said she was “thrilled” the expansion is completed and will help police, fire, EMS, and other emergency responders in times of crisis.

Commissioner Diane Ellis-Marseglia speaking.
Credit: Tom Sofield/

In a separate project, the county recently updated the 9-1-1 center to revamp the layout and provide call takers and dispatchers with new ergonomic chairs.

The 9-1-1 center.
Credit: Tom Sofield/
Commissioner Chairperson Bob Harvie speaking.
Credit: Tom Sofield/

Credit: Tom Sofield/
Credit: Tom Sofield/

About the author

Tom Sofield

Tom Sofield has covered news in Bucks County for 12 years for both newspaper and online publications. Tom’s reporting has appeared locally, nationally, and internationally across several mediums. He is proud to report on news in the county where he lives and to have created a reliable publication that the community deserves.

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