Cops, Courts and Fire Government

UPDATE: 9-1-1 Service Fully Restored In Bucks County

The county was reported to be having 9-1-1 problems.

The Bucks County 9-1-1 Center. File photo.
Credit: Tom Sofield/

UPDATED: 12:31 p.m., Thursday:

“As of about 12:15 p.m., the issue affecting Bucks County 911’s phone systems has been resolved and service is restored,” a county spokesperson said.

Original Story:

Bucks County’s 9-1-1 system was suffering technical issues on Thursday.

The 9-1-1 center was impacted by a reported outage that started just after 10 a.m., according to local officials.

Spokesperson James O’Malley the county and one of its vendors were working to fully restore service.

As of 11 a.m., 9-1-1 service remained operational, but some problems persisted, according to sources.

“Incoming calls are still being received at Bucks County 911 despite the phone system’s diminished capacity. The county is working with the system vendor Motorola to rectify the issue as quickly as possible,” a county statement said.

Local police and fire companies issued messages on social media urging people to call 9-1-1 and the local stations if there was an emergency.

The Bucks County 9-1-1 Center is located in Ivyland Borough and a backup location is in Doylestown Borough. It handles all emergency calls and dispatches for local law enforcement, fire companies, and emergency medical services within the county.

About the author

Tom Sofield

Tom Sofield has covered news in Bucks County for 12 years for both newspaper and online publications. Tom’s reporting has appeared locally, nationally, and internationally across several mediums. He is proud to report on news in the county where he lives and to have created a reliable publication that the community deserves.

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